Ground Truth Agriculture Inc. (“GTAI”) is committed to a policy of maintaining our customer’s privacy and the security of personal information.
This policy explains GTAI’s practices as they relate to the collection, retention, use, and destruction of personal information for our website www.groundtruth.ag (the “Website”). We’ve tried to keep it simple, but there might be some confusing language. If you’re unsure of the meaning of anything, please ask us.
We collect personal information in connection with the operation of the Website, and the ability to send you information about our products and services (the “Services”). Generally, we can collect customer information in the following ways:
We use this information to administer, better, and improve the Services that we provide to you.
When you contact GTAI, we keep a record of your communication for a variety of reasons. For example, to help us solve the issue that you might be facing.
We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services. We then use this information to improve your experience. Some of these activities are automatic, whereas other are done manually by our IT professionals and web developers.
GTAI processes personal information from ours and third party storage servers that may or may not be located within Canada. By using the website, you consent to the collection, storage, and processing of information in those jurisdictions where GTAI hosts its data. The personal information that you provide to us may not be located in the Country in which you reside, or are accessing our Services from.
GTAI only collects, uses and discloses your personal information with your consent. This consent may be express or implied. If you choose to voluntarily submit personal information to us, we will consider that you have consented to our collection, use and disclosure of this personal information for purposes reasonably related to the Services. If we have collected this information through your use of the Services, and it can be used to improve your experience or the experience of others using the Services, then we presume that we have implied consent.
If you ever wish to revoke your consent, send us an email listing the personal information that you no longer wish for us to collect. While we cannot guarantee that we will be able to continue providing you with the Services if we cannot collect certain information from you, we will tell you want information is critical to the Services, and what information is not. You can then decide if you would like for us to continue collecting that critical information or stop providing the Services. We will not stop providing you with the Services for opting out of the collection of non-critical personal information.
We will provide you with access to the personal information that we hold about you. If you want to access your personal information, write to our Privacy Officer. The contact information for the office is located at the end of this Policy. Generally, there is no cost to access your personal information. However, in some circumstances we may charge reasonable costs. If that is going to occur, we will notify you first and ask if you still want to proceed.
If some of the information that we have collected about you is inaccurate or otherwise incorrect, show us how it is wrong and we will correct it. To ensure that your personal information is accurate, please let us know when changes to your personal information arise.
We will keep personal information only as long as is it necessary to provide the Services and to meet legal or regulatory requirements. When your personal information is no longer required, we will destroy it in a secure and confidential manner.
Security is very important to us. We take reasonable security precautions to ensure that your personal information is not compromised. Where applicable this includes (but is not limited to):
We also want to point out that the internet itself is not a secure method of communication and we cannot guarantee that the privacy or security of personal information submitted over the internet or through a website will not be compromised. No security protection can protect against every circumstance.
Ground Truth Agriculture Inc.
Attention: Kyle Folk, Privacy Officer
662 1st Avenue E
Regina, SK S4N 5T6email:firstname.lastname@example.org
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